Clinical Placements Northwest

Educational Coordinator FAQs

Common questions from campus coordinators about accounts, requirements, and background services.

Email support@cpnw.org with the new coordinator's name and email address. Support will reply with registration instructions. After they complete registration, contact Support again so we can finalize the account and apply the same administrative permissions you have for the program(s).

Go to Admin > Review. Students with submitted requirements appear with a status of Needs Review. Click the student name or View to open the detail modal, inspect documents, and approve, conditionally approve, or reject each item.

If your program subscribes to CPNW WATCH and/or Checkr services, follow the steps outlined in the Background + WATCH Reports guide to initiate both checks, review confirmation modals, and monitor reviewer decisions. For programs running independent background checks or WATCH reports, coordinators are responsible for verifying student completion, reviewing the documents, and marking the requirements accordingly.

Yes—click the Requirements link on the Dashboard, then Create Requirement. Follow the detailed walkthrough in the Create Education Requirements guide to pick the right category (Forms, Site Orientations, Insurance, or Licenses), target programs, add instructions, and publish.

Open the Assignments table. Search or page to find a student, click the + icon to add a row, choose the location, set start/end dates, and save. To assign multiple students, select their checkboxes and use Assign Group. See the full walkthrough in Assigning Students to Clinical Sites.

After every CPNW Clinical Passport requirement—including eLearning modules—is approved, click the Verification Complete button inside the student’s requirement modal. That action unlocks the student record for healthcare facilities and raises a green checkmark in the Review table’s Verified column, signaling that site partners can begin reviewing the student’s documents. If you need a refresher, see the Review Submissions guide.